Customer retention tips and stories

Best metrics to measure customer success

This article is oriented to those of you being part of a customer-centric organization or anyone that aspires to build one. Some key takeaways I’d like for you to take home: to understand what is customer success, why is it important and how can we measure it. There is a wide range of related aspects […]

Best practices on writing clean commit messages

Writing good commit messages is an imperfect art. Although there are no specific rules about how to write your commit messages, there are a few conventions to consider. There are good practices, and some standards that would greatly help us along the way. Defining those beforehand and getting used to generate well formatted commit messages […]

Gatsby in a Netlify directory

Something I wanted to add to Tenstars was a Gatsby blog. Having a blog is a great way to communicate with users about your project, roadmap and topics that are important for your clients. Or at least interesting, like this one, not directedly related to user retention or churn rate fighting. Gatsbyjs is one of […]

How to deal with query strings and React

Part of what I struggle with when moving from one project to another is to be able to carry over the acquired knowledge. Creating products is a learning process. With the goal of becoming more efficient at it, documenting the learnings has proven to be a good way of improving it. In order to do […]